Comments for VAIOWEB http://www.vaioweb.com Web Solutions Mon, 21 Sep 2009 10:37:02 +0000 http://wordpress.org/?v=2.8.6 hourly 1 Comment on .ORG/.INFO Unavailability Notice: September 26, 2009 by VAIOWEB http://www.vaioweb.com/domain-names/org-info-unavailability-notice-september-26-2009/comment-page-1/#comment-278 VAIOWEB Mon, 21 Sep 2009 10:37:02 +0000 http://www.vaioweb.com/?p=2746#comment-278 * Update: There has been a modification in the maintenance structure. 1. This maintenance is applicable for the .ORG/.INFO Registrar Relations Area. 2. During the maintenance, only the password-protected section of the .INFO website will not be available. 3. All other services will remain fully functional and domains shall continue to resolve normally * Update:
There has been a modification in the maintenance structure.

1. This maintenance is applicable for the .ORG/.INFO Registrar Relations Area.
2. During the maintenance, only the password-protected section of the .INFO website will not be available.
3. All other services will remain fully functional and domains shall continue to resolve normally

]]> Comment on .ASIA Unavailability Notice: September 26, 2009 by VAIOWEB http://www.vaioweb.com/domain-names/asia-unavailability-notice-september-26-2009/comment-page-1/#comment-277 VAIOWEB Mon, 21 Sep 2009 10:33:55 +0000 http://www.vaioweb.com/?p=2743#comment-277 * Update: There has been a modification in the maintenance structure. 1. This maintenance is applicable for the .ASIA Registrar Relations Area. 2. During the maintenance, only the password-protected section of the .INFO website will not be available. 3. All other services will remain fully functional and domains shall continue to resolve normally * Update:
There has been a modification in the maintenance structure.

1. This maintenance is applicable for the .ASIA Registrar Relations Area.
2. During the maintenance, only the password-protected section of the .INFO website will not be available.
3. All other services will remain fully functional and domains shall continue to resolve normally

]]> Comment on FTP service currently unavailable for Linux Hosting packages by VAIOWEB http://www.vaioweb.com/web-hosting/ftp-service-currently-unavailable-for-linux-hosting-packages/comment-page-1/#comment-252 VAIOWEB Wed, 10 Jun 2009 17:00:40 +0000 http://www.vaioweb.com/?p=2491#comment-252 <strong>Update - Jun 10th, 17:00 Hrs GMT</strong> FTP access for Linux Hosting Orders via Secure FTP is now live. Access to our Linux Hosting Servers to be able to manage your website content is now possible only from the File Manager in the control panel and from clients that support SFTP. * Click <a href="http://cp.vaioweb.com/kb/servlet/KBServlet/cat208.html" rel="nofollow">here</a> to obtain a list of commonly supported SFTP clients and instructions to use the same. * Click <a href="http://cp.vaioweb.com/kb/servlet/KBServlet/cat289.html" rel="nofollow">here</a> to obtain instructions on using the File Manager from your control panel. Update – Jun 10th, 17:00 Hrs GMT

FTP access for Linux Hosting Orders via Secure FTP is now live. Access to our Linux Hosting Servers to be able to manage your website content is now possible only from the File Manager in the control panel and from clients that support SFTP.

* Click here to obtain a list of commonly supported SFTP clients and instructions to use the same.

* Click here to obtain instructions on using the File Manager from your control panel.

]]> Comment on FTP service currently unavailable for Linux Hosting packages by VAIOWEB http://www.vaioweb.com/web-hosting/ftp-service-currently-unavailable-for-linux-hosting-packages/comment-page-1/#comment-251 VAIOWEB Tue, 09 Jun 2009 17:00:11 +0000 http://www.vaioweb.com/?p=2491#comment-251 <strong>Update - Jun 9th, 17:00 hrs GMT</strong> * The process of removing malicious content from every package as a result of the Gumblar attack is now complete. * FTP passwords across all Linux Hosting Packages have been reset. Click <a href="http://cp.vaioweb.com/kb/servlet/KBServlet/faq831.html" rel="nofollow">here</a> to learn how you may reset the FTP password from your control panel. * Net2Ftp for all packages has been enabled so that you may start using the File Manager within your Control Panel to manage your website content. Click <a href="http://cp.vaioweb.com/kb/servlet/KBServlet/cat289.html" rel="nofollow">here</a> to find out how you may do so. * <strong>Coming soon</strong> - More updates regarding the attack and the shift to Secure FTP Update – Jun 9th, 17:00 hrs GMT

* The process of removing malicious content from every package as a result of the Gumblar attack is now complete.

* FTP passwords across all Linux Hosting Packages have been reset. Click here to learn how you may reset the FTP password from your control panel.

* Net2Ftp for all packages has been enabled so that you may start using the File Manager within your Control Panel to manage your website content. Click here to find out how you may do so.

* Coming soon – More updates regarding the attack and the shift to Secure FTP

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-239 VAIOWEB Thu, 12 Mar 2009 07:00:33 +0000 http://www.vaioweb.com/?p=2286#comment-239 The OrderBox downtime is now over and all systems have been restored to normal functioning. We greatly appreciate the patience and support you have shown over the course of this ordeal. The OrderBox downtime is now over and all systems have been restored to normal functioning.

We greatly appreciate the patience and support you have shown over the course of this ordeal.

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-238 VAIOWEB Wed, 11 Mar 2009 23:00:35 +0000 http://www.vaioweb.com/?p=2286#comment-238 Please note that we will take until 08:00 AM GMT, March 12, in order to complete the data restoration process currently underway. The recovery process is extremely slow as of now, and we’re working on possible alternatives that will speed things up. We are extremely sensitive to the inconvenience this downtime has posed to you and are working relentlessly to resume services within the least possible time frame. The redundancy measures in place will ensure that all data is recovered. We will continue our updates and keep you posted on the situation at hand. Thank you for your patience and cooperation Please note that we will take until 08:00 AM GMT, March 12, in order to complete the data restoration process currently underway. The recovery process is extremely slow as of now, and we’re working on possible alternatives that will speed things up.

We are extremely sensitive to the inconvenience this downtime has posed to you and are working relentlessly to resume services within the least possible time frame. The redundancy measures in place will ensure that all data is recovered.

We will continue our updates and keep you posted on the situation at hand. Thank you for your patience and cooperation

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-233 VAIOWEB Wed, 11 Mar 2009 18:30:18 +0000 http://www.vaioweb.com/?p=2286#comment-233 We have been dealing with a major hardware failure that has necessitated replacement of hardware and restoration of data. This is a long and tedious process and is expected to finish around 12:00 AM GMT on March 12. We are doing everything we can to bring the system up as soon as possible and will keep you posted. Rest assured that all operations will resume normally as soon as we are online again. We have been dealing with a major hardware failure that has necessitated replacement of hardware and restoration of data. This is a long and tedious process and is expected to finish around 12:00 AM GMT on March 12. We are doing everything we can to bring the system up as soon as possible and will keep you posted.

Rest assured that all operations will resume normally as soon as we are online again.

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-237 VAIOWEB Wed, 11 Mar 2009 17:00:06 +0000 http://www.vaioweb.com/?p=2286#comment-237 The downtime has been extended by another 2 hours. We regret the inconvenience caused. Rest assured, we are in contact with the DataCenter to get the issue resolved at the earliest. The downtime has been extended by another 2 hours. We regret the inconvenience caused. Rest assured, we are in contact with the DataCenter to get the issue resolved at the earliest.

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-236 VAIOWEB Wed, 11 Mar 2009 15:00:53 +0000 http://www.vaioweb.com/?p=2286#comment-236 The issue has been identified and it is due to a hardware failure at the Datacenter. We are currently in communication with the DataCenter and ETA provided to resolve the issue is of 3hours. The issue has been identified and it is due to a hardware failure at the Datacenter. We are currently in communication with the DataCenter and ETA provided to resolve the issue is of 3hours.

]]> Comment on OrderBox (Control Panel) on Emergency Maintenance by VAIOWEB http://www.vaioweb.com/maintenance-notices/orderbox-control-panel-on-emergency-maintenance/comment-page-1/#comment-235 VAIOWEB Wed, 11 Mar 2009 14:30:27 +0000 http://www.vaioweb.com/?p=2286#comment-235 Our system admin team is relentlessly in contact with the datacenter to get to the root of this issue and restore normal functioning as soon as possible. While we unfortunately do not have a timeline for resolution, we will keep you informed about progress being made on a regular basis. Our system admin team is relentlessly in contact with the datacenter to get to the root of this issue and restore normal functioning as soon as possible. While we unfortunately do not have a timeline for resolution, we will keep you informed about progress being made on a regular basis.

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